ILO Senior Labour Relations Specialist
Susan Hayter is a Senior Industrial Relations Specialist at the International Labour Office in Geneva, Switzerland where she heads the Labour Relations and Collective Bargaining Group in the Conditions of Work and Equality Department. She is the editor and a contributing author of The Role of Collective Bargaining in the Global Economy (ILO and Edward Elgar). Her work focusses on the changing nature of work and production and the implications for work, unions and employers, and industrial relations. She has also worked on the technical secretariat of the ILO World Commission on the Social Dimension of Globalization where she was responsible for the knowledge network on global supply chains. Prior to joining the ILO, she was the Director of the Cape Town Office of the Independent Mediation Service of South Africa and a lecturer at the University of the Witwatersrand in Industrial Relations. She played a role in the establishment of legitimate industrial relations institutions during the transition to democracy. She has an MSc in Industrial Relations from the London School of Economics.